Help Center

Answers to get you unstuck

Setup guides, AutoDM FAQs, billing answers, and how to reach support.

Getting started

Connect Instagram with Meta OAuth, create your first automation, and go live.

Keyword triggers, public replies, DMs, follow-before-DM, and lead gates.

Compare Free, Individual, and Business — INR pricing, Razorpay, GST.

Follow-ups, inbox, InstaShop, forms, analytics, and what’s coming next.

How we handle account access, Instagram permissions, and personal data.

Cancel anytime from account settings. See full refund terms.

Common questions

How do I get started with Rivako?

Is Rivako safe for my Instagram account?

Where do I manage billing or cancel?

What Instagram account type do I need?

How do I contact support?

Email support@virtukart.com and we'll get back as soon as we can.